Is Your Home Ready For Winter?
Administrator’s Note: Janice Barber, Executive Property Management, emailed the following:
NEW INFORMATION ON HOMEOWNER WATER LINES!
As you may be aware, the water line going into your home, from and including the exterior shut off valve, is the responsibility of each homeowner to maintain/replace. From time to time, and especially as the weather gets colder, these lines have leaked, which must be repaired by the owner whose home it services. These repairs can be costly, and could include repair to the association’s street, curbing, sidewalks and landscaping. It would be the owenr’s responsibility to restore the exterior property to its original condition.
Management has become aware of a Water Service Line coverage for North Brunswick homeowners, that may be of interest to Riverbend homeowners. It consists of a small monthly fee that is paid (like an insurance policy) Should your water line leak, and you have this coverage, the line would be repaired or replaced at no additional cost to the owner.
It is not Management’s intention to promote a service or contractor, however, if you are interested you may want to investigate this coverage further on your own.
The toll free number is 1 877-444-7750 or visti [sic] http://www.homeserveusa.com/
This is a Publication of Riverbend Homeowners Association
Monthly Payment Process
December, 2011
re: MONTHLY PAYMENT PROCESS
Dear Homeowner:
Enclosed is our 2012 budget and coupon book with remittance envelopes for your convenience. We are pleased to advise that our monthly assessment fee has remained unchanged at $195.00. Please ensure that your monthly fee payment is mailed directly to our bank’s lock box as follows:
Riverbend Townhouse Owners Association
c/o Executive Property Management
P. O. Box 64148
Phoenix, AZ 85082-4148
By no later than the first of each month, you should mail your check, made payable to Riverbend Townhouse Owners Association using the remittance envelopes and enclosing the applicable month’s coupon. Please ensure that your unit address is clearly indicated on the check so that appropriate credit can be applied to your account. Please do not forward any correspondence to the lock box address.
Please note that if your payment is not received by the 15th of the month, or if any balances remain outstanding on the 15th of the month, a $15.00 late fee will be assessed to your account.
For those homeowners who have elected electronic funds transfer (EFT) for their monthly fee payments, Executive Property Management will automatically adjust your fees if applicable. For those homeowners who pay their bills on-line, you must have your on-line service place your full account number, as it appears on the top of your coupon, on each check remitted to ensure that proper credit is applied to your account.
If you are in need of additional information, please feel free to contact Executive Property Management with any questions you may have relating to the administration, operation and management of our community.
Very truly yours,
Board of Trustees
Riverbend Townhouse Owner’s Association
(See over for Payment Options)
Administrator’s Note: The mentioned 2012 budget enclosure was not included in my mailing. Also, the coupon book is not available online – for obvious reasons.
Homeowner Census Form – 2012
Administrator’s note: The Board usually provides this form with a cover letter, but this time it arrived with the usual winter advisories and no cover letter. The Board requests that all homeowners return the form to the Executive Property Management offices by December 21, 2011.
Riverbend Snow Removal Service
For the benefit of new residents in the community, below is an explanation of the snow removal services that have been contracted by the Board of Trustees for your community. Please note that the contractor is not responsible for clearing snow (digging out cars) from around vehicles that are parked in the court parking spaces. In addition, at the discretion of the contractor, a parking space may not be cleared out, if a parked vehicle is in the adjacent space. The contractor does not want to be responsible for damage to a neighbor’s car. For the most effective service to each court, the court should choose a “Court Captain”. The Captain’s responsibility is to alert all neighbors in the court to move their vehicles out of the courts, at the same time, so that the contractor can perform the snow removal in the most effective way.
PLEASE REMEMBER:
- Not to clean the snow off your car, and dump it back on to the cleared streets after the contractor has cleared your court. This is for the safety and well being of the residents in your court.
- Move your vehicles when your court is being cleared.
- No parking will be permitted on Riverbend Drive, by the Township of North Brunswick during a snowstorm. Vehicles normally parked on Riverbend Drive, which is a Township road, can be parked on the playing fields across from the community on Schmidt Lane. Once the Township has cleared Riverbend Drive, you may re-park your vehicle on Riverbend Drive.
Winter Maintenance and Snow Removal Update
Executive Property Management
As we approach the winter season we would like to take a moment to briefly explain the snow clearing service, preventative maintenance/safety measures and cooperation needed from you during this season to make the up-coming winter as trouble free as possible.
A. SNOW CLEARING SERVICE
The service provides for clearance of roads, empty parking stalls and sidewalks in the priority sequence listed above. Except under extreme conditions, the roads will be reasonably cleared by 6:30 a.m. to allow for people to go to work.
A common problem we are always faced with, is the fact that cars are not moved from roadways and parking stalls at the time the contractor is performing the snow clearance. This not only hinders and limits the contractor from performing an effective clean-up, but also exposes the vehicles to potential damage. We urge you to anticipate snowfalls by taking the following precautionary measures:
- Keep cars parked off the driveway areas, and parking stalls and use your garage to park your car in.
- Park cars facing front forward to ensure easy getaway.
- Keep vehicles out of parking stalls until the contractor has cleared your driveway and the parking spaces.
- Do not go out in the severe winter weather unless you absolutely have to. Wait until the clearing has been done in your area. Take some responsibility for your own safety by being cautious during the winter weather.
Any cars that are not moved at the time the contractor is clearing an area, will not be cleared after-the-fact by the contractor. If there are areas which may have been overlooked by the contractor, we would appreciate your immediately calling Executive Property Management’s main office number at (732) 821-3224 to report this information. Please remember that the contractor starts at one end of the community and ends at the other. Someone has to be first and someone has to be last. The contractor will alternate the starting position. Please do not direct the contractor, they cannot leave an area to assist someone else in the complex. They will get to you.
B. PREVENTATIVE MAINTENANCE/SAFETY MEASURES
- All outside spigots should be winterized by shutting off the inside valve and draining all the remaining water from the outside in order to prevent freezing during the winter. The outside valves should then be left open during the winter. You may want to have the line blown out with air pressure.Homeowners are responsible for any damage caused by their own individual plumbing. Even though the faucet is located outside, it is still the homeowner’s responsibility.
- Heating systems should be checked by a qualified serviceman. Replace heating filters and check the condition of your hot water heaters. If rusted, it could leak and cause a lot of damage.
- Have your fireplace and chimneys checked and cleaned by a qualified chimneysweeper.
- Check the charge of fire extinguishers and the operation of smoke detectors. Remember to replace the batteries at least twice a year.
- Review family fire prevention and escape plans.
- Remember to leave your heat on, if you plan to go away for any length of time, to prevent frozen pipes and water damage. The heat should be left at 60 degrees.
- Always turn off the water supplies to your washing machine when not being used. Check your washing machine hoses for signs of wear.
- You should have a carbon monoxide detector installed on each floor of your home.
C. SHOWERS AND BATH TUBS
Homeowners may notice leaks evident in their first floor ceilings which could be coming from their shower stalls and bath tubs. As water can travel down or across a beam, the leak does not always show up directly under your bathroom areas. Standard maintenance for all homeowners (whether you live in a single family home or condo) requires annual caulking and re-grouting of bath tubs and tile walls and/or floors in your bathroom areas. This is a simple maintenance procedure and very inexpensive as the materials needed can be purchased at any local home improvement store.
It is suggested, all homeowners re-caulk their bath tubs where the tile wall meets the top of the tub once per year. This prevents water from getting between the tub and tile and seeping through the wall board.
Loose or deteriorating grout is another opportunity for water to soak through the wall board. When the shower is running for 10-20 minutes and beating against an open area in the grout, leaks are inevitable. The toilet seal should also be checked annually.
D. SAFETY TIPS FOR FIREPLACE USE
Local fire departments encourage the following common sense guidelines:
- Before you light your fireplace for the first time, particularly in a house that is new to you, be sure your chimney is operational. If you’re not sure, have it inspected by a professional.
- Always open the damper before starting a fire and leave it open while the fire is burning or embers are still hot.
- Pre-heat your chimney by holding two or three lit pages of rolled up newspaper in the damper region for 10 to 15 seconds.
- Never try to build a large fire in a fireplace that is new to you. Start with one or two small logs and add more logs if desired once the fire is burning adequately.
- Burn only hardwood – fruit trees (cherry, apple, etc.) hickory oak or maple. All wood should be seasoned for one year. Do not burn soft woods as they are loaded with tars and resins that can cause a chimney fire. Use commercial fireplace logs sparingly. It is a good rule of thumb not to burn pine, fir, treated wood or trash.
- Always use a metal grate to support the fire and allow ashes to build up one or two inches below. Ashes will create a bed of hot embers that will reflect back on the wood.
- Never throw Christmas wreaths, fancy wrapping paper or pizza boxes into the fire. The impact can create a surge of fire that will leap out or up and cause a chimney fire.
- When burning a fire, try to keep the wood close to the rear wall but not against it. An air space should be left on all sides of wood.
- Never skimp on kindling when building a fire. You need a small amount of paper to set off the kindling, but you need a large amount of kindling to achieve a good fire.
- Always keep the fireplace screen closed while a fire is burning.
- When stacking wood for fireplace use, it should always be stacked to provide air circulation. Place in a hoop or on a pallet and stack the wood away from the building.
- The damper must be closed when the fire is out and embers are cold. This will prevent heat loss from the home.
- A fireplace receiving regular use should be inspected and cleaned annually.
E. PREPARING HOMES FOR WINTER
- Be sure to shut off and drain all outside spigots.
- If your home is left unoccupied with the water on, please maintain adequate heat to prevent pipes from freezing. This is especially true if you are on vacation, while back in New Jersey, the temperature hovers around zero. It is helpful to leave doors between rooms open, as well as doors to cabinets and closets that house pipes, so the interior air can circulate freely. It is also suggested that a faucet be left open to drip slowly – this will prevent your pipes from freezing.
- If vacating your home for the season, it is recommended that it be winterized to protect plumbing from freezing. This involves shutting off your home’s main water valve, draining the pipes and water heater (turn off the gas to the heater, too) and the toilets and dishwasher as well as leaving faucets open, and pouring some antifreeze into waste traps and toilet bowls. A plumber can perform this service for you.
- Whether winterized or not, homes must keep a low setting of heat on 60 degrees since the water main for a building can pass through each unit in that building. Either set your heat to a reasonable temperature, while you are away or winterize your home. Burst pipes caused by lack of heat are not the responsibility of the association. It is each homeowner’s responsibility to maintain their heat to prevent such occurrences.
- Remember to send in your census form so that we can contact a responsible person to assist in your absence.
F. GOING ON A TRIP? – SNOWBIRDS
If you are planning to be away from your home for longer than a couple of days, we recommend that you arrange for someone to have a key to your home so that it can be checked regularly – once a week is a good idea. That way, any problems that develop – water leaks, burst pipes, heating system malfunction, pilot light out, etc. – will be discovered as quickly as possible and the damage will be minimized.
Do not turn your heat off! Even if you don’t expect to be away during the coldest part of the winter, unexpected cold spells do occur. Leaving your heat on, with the thermostat turned to a low setting of 60 degrees, will help avoid frozen pipes and the resultant water damage.
If you are going to be away for the winter, we recommend having the plumbing winterized. The management company can give you some suggestions for contractors who can perform this.
G. IN CASE OF A PIPE BREAK OR FLOODING
- Know where your home’s shut-off valve is located. (Most homes can turn off all their water with a valve located under the kitchen sink).
- Contact neighbors who might be the source of the leak or those who might be affected by the leak. Call management.
- If the problem stems from your plumbing, call a plumber.
- Remove contents from the area of flooding.
- Mop up (or wet vac) water on the floor.
- If there is water in the ceiling, pierce a nail hole through the sheetrock to allow the water to escape into a bucket placed below. (To prevent splashing, tack a piece of string next to the hole long enough to reach the bucket; if done properly, the water should “ride” down the string).
Snow Plowing in the Community
Administrator’s Note: Ken Bierstein, Board of Trustees member, emailed the following.
WINTER INFORMATION
- Remember to winterize your outside water spigots
- Clean all the gutters of leaves and other debris
- Check your gutters and leaders to make sure they are secured
- Check your roof for missing shingles
- Have your heating units serviced and change filters
- Have your chimney inspected and cleaned if needed
- Replace batteries in all smoke and carbon monoxide detectors
- Bring in or cover all outdoor furniture
SNOW REMOVAL PROCEDURES
Riverbend Drive is a Township road and the town’s responsibility to plow and enforce parking restrictions. Any tickets issued are “compliments” of the North Brunswick Police Department. Please observe all rules.
Cars should be moved from parking stalls prior to the start of snow removal.
Parking available in your garage or on Riverbend Drive, Hidden Lake Drive and Schmidt Lane. Please observe all Township “No Parking” signs.
Snow removal contractor is not hired to dig out any vehicles.
Parking spaces at the end of the driveway (by mailboxes) should be left vacant for snow removal services. Please remove cars from these areas when snow is expected.
ALL OF THE ABOVE WILL BE CONFIRMED IN A MAILING TO ALL OWNERS.
PLEASE TAKE THE TIME TO BECOME FAMILIAR WITH THIS INFORMATION.
Just A Reminder
Administrator’s Note: Ken Bierstein, Board of Trustees member, emailed the following. The all-caps boldface style is Ken’s.
JUST A REMINDER
ANNUAL MEETING 10/26 AT 7:00PM AT TOWN HALL
IT’S ALSO ELECTION NIGHTIF YOU CAN’T ATTEND PLEASE SEND IN YOUR PROXY.
HALLOWEEN IS COMING 10/31. ONCE AGAIN WE WILL HAVE PRIVATE SECURITY ROAMING THE COMMUNITY ON 10/30 AND 10/31.
PLEASE LEAVE YOUR BACK DOOR AND FRONT DOOR LIGHTS ON FOR SAFETY.
HOPE TO SEE YOU SOON
The Riverbend Board
Annual Meeting Announced
October 4, 2011
Dear Homeowners:
The Annual/Election Meeting of the Riverbend Townhouse Owner’s Association will be held on Wednesday, October 26, 2011, at the North Brunswick Municipal Complex, located on Hermann Road, North Brunswick. The meeting will start at 7:00 P.M.
The primary purpose of this meeting is to elect two (2) members to our Board for a term of three (3) years. Currently there are two (2) homeowners running for these open positions and their resumes are included herein. In addition, the Board approved, 2012 budget will be presented to the community which reflects no increase for the coming year. There has been no increase in the monthly fee despite the new walkway lighting project that was recently completed. We will continue to monitor ongoing expenses and be as fiscally prudent as possible. We do believe, however, that enhancements to our community are critical to maintaining the safety of our community and the value of our homes.
It is important that you take an active role and participate in this meeting by supporting the people whom you feel will be responsible and effective in the process of managing our community association.
Voting will take place by proxy/absentee ballot if you are unable to attend the meeting and by ballot at the Annual meeting. If you plan on attending the Annual meeting, you will be given a ballot when you sign in. For those who are not able to attend the Annual/Election meeting, enclosed please find an official Proxy to record your vote. Please return the proxy by October 24, 2011, in order to be a valid proxy. Please note that only owners in good standing (with no outstanding dues) are eligible to vote in this election.
We look forward to seeing you at the meeting.
Very truly yours,
Board of Trustees
Riverbend Townhouse Owner’s Association
Attachments:
Agenda
Proxy
Minutes of the 2010 Annual Meeting
Administrator’s Note: This site is, of course, available on the public
Internet and so the candidate resumes are deliberately omitted from
this article in order to protect candidate privacy. The budget, although
mentioned in the notice, does not appear here by request of the Board.
If you don’t plan to attend the meeting (but you know you
should, right?) then be sure to mail your proxy to the
Executive Property Management office to be received by close
of business October 24, 2011.
Annual Meeting Announced
ANNUAL MEETING NOTICE & BOARD CANDIDATE RESUME REQUESTS
Dear Riverbend Homeowner:
The Annual Meeting of the Riverbend Townhouse Owners Association will take place on Wednesday, October 26, 2011, at 7:00 P.M. The meeting will be held at the North Brunswick Municipal Complex, on Hermann Road, in North Brunswick. At this meeting two (2) homeowners will be elected to the Board of Trustees for a three -year term.
Attached please find a copy of the “Board Candidate Resume” form. If you are interested in volunteering your time and expertise for your community, please complete the attached form and return it to management at the above address. Your completed form will then be forwarded to the Nominating Committee for consideration. All owners are encouraged to consider becoming active in the community, by running for the Board.
Please mark your calendar accordingly, and ensure that if you are interested in becoming a Board member, the management office receives your resume, by no later than September 30, 2011. A subsequent mailing will be sent including the candidates’ information, a proxy and a copy of the agenda for this meeting, in October.
Feel free to contact me with any questions you may have in this regard.
Very truly yours,
Janice Barber, PCAM, CMCA
Managing Agent
On Behalf of the Board of Trustees
To All Homeowners
Administrator’s Note: Ken Bierstein, Board of Trustees member, emailed the following earlier this evening.
Please store your furniture, toys, garbage cans, etc. in your home or garage this weekend due to the Storm Warnings. Please check on your elderly neighbors to make sure they have all necessary emergency supplies like water, batteries, flashlites, non perishable foods, etc. Stay away from glass due to possible high winds. Better to be prepared and safe.
Crack Filling Scheduled – No Parking
ROAD WORK SCHEDULED – TUESDAY, JULY 6, 2011
Please be advised that all vehicles must be moved from the 13 court driveways in our community, on July 6, 2011, as all driveways will be crack-filled starting at 8:00 am.
Any cars that are not moved will be towed onto Riverbend Drive or Hidden Lake Drive in order to allow for this service to be completed.
Any towing costs to move non-complying vehicles, will be billed to the vehicle owner’s account who did not comply with this request.
PLEASE BE SURE TO MOVE ALL CARS FROM ALL PARKING SPACES IN THE DRIVEWAYS BEFORE 8:00 AM ON WEDNESDAY, JULY 6, 2011.
RIVERBEND TOWNHOUSE OWNER’S ASSOCIATION
Administrator’s note – The above notice, in one form or another, was distributed at least twice by email and once by snail mail. To me, this is an indicator that the Board and EPM continues to have little faith in the ability of their official community Web site and attendant email communications. Remember, they said as much in their Riverbend Activity Report published here March 19 of this year. You really should visit and use their site, y’know. They’re trying to do the Right Thing, and the best way to help them to do that better is to tell them what what you like, what you don’t like, and whatever else is on your mind.
Snow Assessment Levied by Board
April 12, 2011
SNOW ASSESSMENT TO FUND THE UNEXPECTED SNOW EXPENSE
Dear Homeowners:
The winter of 2010/2011 brought with it many snow events and substantial accumulations, which resulted in an overspending of the snow removal budget. The association had planned to spend $50,000 on snow removal for 2011, but the actual expense is projected to be $73,105.34, creating a negative variance of $23,105.34. In addition, it was estimated that we would spend $15,044 in November/December 2011, but we actually spent $19,453.67 for a negative variance of $4,409.67. [ed. note: I suspect that the above reference to "November/December 2011" may be an overlooked error because it would make more sense written as "2010". Still, in the interest of fidelity to the original as-received document it is reproduced here as written.]
The total variance is $27,515.01, which equates to a deficit of $193.77 per unit. The heavy snow and icy winds have also created damage to our landscaping and trees that will be repaired and/or replaced as deemed necessary.
We were not alone in this situation. Homeowner associations, state and local governments and even single-family residences, were challenged by the relentless storms and the need to remove the snow. Our association must now pay for the unexpected expense by assessing each unit owner $200.00 to be paid in eight installments of $25.00 beginning with May 2011 and ending with December 2011.
For your convenience, we are enclosing a revised coupon book reflecting the snow assessments, together with our monthly fee for a total of $220.00. Please discard your old coupon book and forward the monthly coupon with each payment using the remittance envelopes previously supplied to ensure proper credit to your account. If you are paying via on-line banking or by credit card, please ensure your payment is made for the total amount reflected on the applicable month’s coupon. Please note that your account number, located at the top of your coupon, must appear on your check or as a reference if using an on-line payment method. Although your account number has changed, due to the implementation of a new financial system, you can still use your old account number, if desired, through the end of the year.
Those homeowners who remit payment via electronic funds transfer (EFT) will not receive a coupon book. The total of their monthly maintenance fee and the snow assessment will automatically be deducted by EPM for the months noted above.
We believe that this approach to paying down the snow deficit is reasonable, prudent and fiscally responsible. We thank you for your understanding and cooperation.
Very truly yours,
Board of Trustees
Riverbend Townhouse Owners Association
Enclosures
Riverbend Activity Report
March 2011
We have seen robins flying around, the clocks have changed and the snow piles have melted away, so hopefully Spring is not too far behind. There have been a lot of things going on and a lot more planned for 2011, so it is a good time to report on recent activities and expectations for the rest of the year.
Financial/Delinquency
Unfortunately, like most communities our residents have been impacted by the economy. There are a number of bankruptcies ongoing with homeowners unable to meet their monthly maintenance charges. We can empathize with these people, but it is grossly unfair for 130 homeowners to pay for the services received by 142 residents. Our legal counsel continues to aggressively pursue every avenue for the Association to recover the tens of thousands of dollars of delinquent charges that have accrued.
Snow Removal
This winter has seen a record snowfall, and like most towns, it has seriously impacted our budget. We increased our budget by 10% over last year, but even with that, at this point in 2011, we have exceeded our entire annual budget by more than $32,000. Hopefully nothing else catches us this spring. When the final invoices are received from our vendor, we will have a better idea of the assessment needed to meet the shortfall and the payment arrangements.
Road Repair
The Board and our property manager, EPM have made several phone calls to the Township office regarding potholes on Riverbend Drive. The Town has filled one pothole to this point. If everyone makes a call to the Roads Department mentioning the holes, we will stand a better chance of getting things fixed. Please call.
Walkway Lights
Our electrical contractor is working as quickly as possible to complete the removal of the old fixtures and the installation of the new walkway lights. As the ground has cleared and thawed, he has been finishing the replacement work. These lights are much brighter for safety’s sake, easier to maintain and more cost efficient to operate. The complete installation should be done within the next few weeks. The new lights are a big improvement and should last us a long time.
Landscaping
Early next month the Board and our landscaper will walk the grounds and assess the state of our plantings. In spite of our best efforts, some of the newest plants got buried in snow piles. Based on our available budget, we will determine our schedule for any needed plant replacement and removal for the rest of the year.
Pets/Debris
As the snow has melted, you can see a number of pieces of debris that were buried under the snow. You can also see the plastic bags of animal waste that were accidentally/deliberately thrown into bushes and along the ground. Please take a minute and pick these things up and dispose of them. Our landscapers won’t be starting work for several weeks, so unless we take a moment to do this ourselves, we’ll have to look at this junk for quite a while. Your effort will make a difference.
Website
The community website www.riverbendtoa.com has been up and operational for several months, yet we are getting no more than a handful of hits each week. The site is meant to be a vehicle for the Board to deliver and receive information. For example, if you see something that needs repair/reporting, the link on the site is an easy way to report it to the property manager, EPM, and have a record of that report. We want to use the site for newsletters and other information that must be gotten out quickly. At this point, only a quarter of the residents have even provided an email address for the news blasts. We want to reduce our mailing costs and believe that this web site is a good way to do that.
Later this spring the Board members will conduct a door to door census in order to get your input on the web site.
Spring Walk Through
In April the Board will be conducting a walk through to look closely at the property, plantings, sidewalks, and homes. Houses that need repairs and maintenance will be notified by mail. We will ask for your cooperation and prompt response to the letters. If there are questions, please email the Board and we will respond.
Let’s look forward to Springtime!
The Riverbend Board of Trustees
Snow Clearing Update
RIVERBEND
Snow Plowing
The snow storm that blanketed our community over the past 2 days has left a massive clean up job for our snow contractor. The following actions by owners, will make the clean-up easier and leave us all with a better result. This pertains to all storms for the remainder of the winter season.
- Please move all cars from the court parking spaces when the contractor is working in your court. For liability reasons, the contractor cannot clear the parking spaces unless both cars are out of the parking spots.
- Please do not throw the snow from your cars back into the roadway. This will cause an icing condition and make your court dangerous for all your neighbors.
- Please use extreme caution especially at night and early mornings while the snow melts and re-freezes. As in past winters “black ice” is a possible and each owner should be aware of this potential condition, until the surrounding snow melts away.
- Riverbend Drive is a Township road and the association is not responsible for clearing snow from this road.
THE BOARD AND MANAGEMENT WOULD LIKE TO WISH EVERYONE IN THE COMMUNITY A VERY HAPPY AND HEALTHY NEW YEAR.
RIVERBEND TOWNHOUSE OWNER’S ASSOCIATION
emailed by the Riverbend Townhouse Owner’s Association
Monthly Payment Process
December, 2010
re: MONTHLY PAYMENT PROCESS
Dear Homeowner:
Enclosed is our 2011 budget and coupon book with remittance envelopes for your convenience. Please be advised that our monthly assessment fee has increased to $195.00. The increase is due to higher maintenance and snow removal costs. Please ensure that your monthly fee payment is mailed directly to our bank’s lock box as follows:
Riverbend Townhouse Owners Association
c/o Executive Property Management
P. O. Box 64148
Phoenix, AZ 85082-4148
By no later than the first of each month, you should mail your check, made payable to Riverbend Townhouse Owners Association using the remittance envelopes and enclosing the applicable month’s coupon. Please ensure that your unit address is clearly indicated on the check so that appropriate credit can be applied to your account. Please do not forward any correspondence to the lock box address.
Please note that if your payment is not received by the 15th of the month, or if any balances remain outstanding on the 15th of the month, a $15.00 late fee will be assessed to your account.
For those homeowners who have elected electronic funds transfer (EFT) for their monthly fee payments, Executive Property Management will automatically adjust your fees if applicable. Please retain your books in case you choose to revert back to the manual payment method or you sell your home in the upcoming year. For those homeowners who pay their bills on-line, you must have your on-line service place your full account number, as it appears on the top of your coupon, on each check remitted to ensure that proper credit is applied to your account. Please be sure to adjust your monthly payment beginning with January 1, 2011.
If you are in need of additional information, please feel free to contact Executive Property Management with any questions you may have relating to the administration, operation and management of our community.
Very truly yours,
Board of Trustees
Riverbend Townhouse Owner’s Association
(See over for Payment Options)
Administrator’s Note: The mentioned 2011 budget enclosure was not included in my mailing. Also, the coupon book is not available online – for obvious reasons.
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